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Site terms and policies
Community standards
Privacy policy
Terms
Cookie policy
Anti-scam Hub
Education
App support
Facebook Help Center
Messenger Help Center
Instagram Help Center
WhatsApp Help Center
Site terms and policies
Community standards
Privacy policy
Terms
Cookie policy
Anti-scam Hub
Education
App support
Facebook Help Center
Messenger Help Center
Instagram Help Center
WhatsApp Help Center
Site terms and policies
Community standards
Privacy policy
Terms
Cookie policy
Anti-scam Hub
Education
App support
Facebook Help Center
Messenger Help Center
Instagram Help Center
WhatsApp Help Center
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Meta
Anti-scam Hub
Education
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Stay safe online from fraud and scams

At Meta, your safety and security are our top priority.

Scams are a problem that affects people across platforms and industries, and we take a comprehensive approach to making our technologies a safer place. Learn how we’re working to help keep you safer on our technologies.

Tips for staying safe online

Stay safe on our technologies
Secure your account
Protect your personal information
WhatsApp security
Support for compromised accounts on Facebook
Support for compromised accounts on Instagram
Support for compromised accounts on WhatsApp

How to report scams

Report on Facebook
Report on Facebook Marketplace
Report on Messenger
Report on Instagram
Report on WhatsApp

We take a four-pronged approach to addressing scams on our technologies.

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Policies
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Education and
partnerships
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Detection and
enforcement
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User tools and
controls

Policy enforcement

We use artificial intelligence and review teams to detect, review, and take action on millions of pieces of content every day on Facebook and Instagram. WhatsApp uses a combination of techniques to enforce its policies and prevent abuse, including giving people the ability to block and report spam and scams, and using machine learning to tackle fake accounts, fraudulent activity and bulk messaging.

We are constantly working to improve ways of detecting and blocking accounts that purposely deceive, misrepresent, defraud and exploit people for money or property.

On WhatsApp we ban over 8 million accounts per month, 75% of them without a recent user report.
This means our automated systems are able to stop abuse even before it is reported.


In Q2 2024

2B

fake accounts removed from Facebook

99.7%

of this was proactively detected and actioned before it could be reported*

332M

pieces of spam content removed from Facebook

97.4%

of this was proactively detected and actioned before it could be reported*

Sources:
*Community Standards Enforcement Report

Education

We’ve developed a range of educational programs and resources to help keep you safer online. Share these with your family, at work, school and other community settings.

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Staying safe online campaigns

Learn more
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We Think Digital

Learn more

Latest News

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Avoiding Investment and Payment Scams Online
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Cracking Down On Organized Crime Behind Scam Centers
Cracking Down On Organized Crime Behind Scam Centers
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Testing New Ways to Combat Scams and Help Restore Access to Compromised Accounts
Testing New Ways to Combat Scams and Help Restore Access to Compromised Accounts
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